Abstract: In this article, the author attempts to substantiate the expediency of improving the comfort and security of the educational environment. The necessity of it is explained not so much by the requirements of modern Federal standards as by the humanization of the educational process. It is consistently proved that the interaction of teachers and students will not be effective if the school does not create optimal conditions for the self-realization of the individual. An empirical study, conducted by the author of the article, showed that an objective obstacle to the improvement of the educational environment can be the stagnation of teachers who use a directive approach in interaction with students, which provokes sharp disagreements between the agents. These conditions actualize the significance of the work, aimed at improving the conflictological competence of teachers. Liberal pedagogy can also become a means of reducing conflicts in the educational sphere and, as a result, improving its comfort and security. Personality-oriented technology also allows taking into account the individual characteristics of students. Whatever path was chosen in the educational organization, the main thing is that in the process of implementation of measures the employees must have formed conflictological competence, including through which the improvement of comfort and security of the educational environment is carried out.